Help & Advice

Order with us
+380958873835 (WhatsApp, Viber, Telegram)
info@frolov.fr

Sizing

We mark all items in International sizing scale: XS-XL.

Delivery And Return Policy

Delivery within Ukraine is carried out by “Nova Poshta” service. Delivery is always free for Ukraine.
We ship worlwilde. International deliveries are carried out by DHL Express. We are not liable for any local taxes, which must be paid according to the destination country's legislation.
Standard delivery time - 2-5 working days within Ukraine from the dispatch and 2-7 working days worldwide from the dispatch. Dispatch is carried out within 3 weeks after the payment. Delivery terms for preorder pieces should be discussed with FROLOV manager additionally.
You have 14 days from receiving your order to return or exchange the item. In case of return or exchange, the item must remain its original state with tag on and be in the same package as you received it.

Payment

  • by cash (upon receiving an order in our showroom);
  • cash on delivery (upon delivery within Ukraine);
  • credit card (Visa, Visa Electron, MasterCard).