Refund Policy
RETURNS:
YOU HAVE 14 DAYS TO RETURN OR EXCHANGE THE ITEM(S) AFTER RECEIVING YOUR ORDER. IN CASE OF RETURN OR EXCHANGE, GOODS MUST REMAIN IN THEIR ORIGINAL STATE WITH TAGS ON AND BE IN THE SAME PACKAGE AS RECEIVED. PLEASE NOTE THAT ANY CORSETRY, UNDERWEAR, GLOVES, AND LEGWEAR ARE NON-REFUNDABLE AND NOT EXCHANGEABLE.
WE WILL REFUND OR EXCHANGE IN 3 WEEKS AFTER WE RECEIVE THE RETURNED ITEMS. SHIPPING COST AT YOUR EXPENSE.
GET IN TOUCH WITH OUR CUSTOMER SUPPORT TEAM AT SUPPORT@FROLOV.UA TO RETURN OR EXCHANGE THE GOODS.
TAXES PAID, DELIVERY COST AND BANK COMMISSION ARE NOT REFUNDABLE.
PAYMENT:
OUR PAYMENT SYSTEM IS FONDY. WE ACCEPT VISA AND MASTERCARD AND GUARANTEE THE SECURITY AND ANONYMITY OF YOUR DATA.
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US: SUPPORT@FROLOV.UA OR +38 098 367 56 83 (WHATSAPP, TELEGRAM, VIBER).